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Unable to log in via FTP

The Jamroom Network » Forum » Using Jamroom » Page » Unable to log in via FTP
izhmel
@izhmel
4 days ago
1,305 posts
I entered the correct credentials and get ( Unable to log in via FTP using the settings provided - please double check the FTP settings)
I double checked and still get the error
.File zilla works using the same credentials


--
The Scientist
dubmusic.com
Thanks for any assistance.
michael
@michael
3 days ago
7,646 posts
You're not on jamroom hosting. You'll need to contact your hosting company to find out if they have any more info on how to FTP into their server.
izhmel
@izhmel
4 hours ago
1,305 posts
I was able to log in before thee updates


--
The Scientist
dubmusic.com
Thanks for any assistance.
michael
@michael
2 hours ago
7,646 posts
FTP is a connection between you and the server. Not between you and jamroom. Jamroom has no part in connecting to your server.

If the updates were server updates then that could be causing the issue, but server updates do not come from jamroom, they come from your hosting company. You need to contact them.

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